Challenge

Rugby Stadium, a renowned venue that accommodates up to 82,000 rugby fans for both international and domestic fixtures, faced the ongoing challenge of ensuring the safety and security of large crowds during high-profile events. These events include prestigious rugby matches such as the annual Cambridge vs. Oxford University match, as well as the Army-Navy rugby match. Given the sheer scale of these events, the client required a comprehensive security and event staffing solution to effectively manage crowd control, safety, and venue security, encompassing car parking, entrance searches, corporate security, and emergency response.

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Solution

We provided a bespoke security and staffing solution tailored to the specific needs of Rugby Stadium during these major events. Our services spanned a wide array of functions to ensure that operations ran smoothly, while prioritising the safety and security of all attendees.

Key components of the solution included:

• Car Parking and Traffic Management: Our staff expertly managed car parking facilities to ensure efficient entry and exit for thousands of spectators. Through careful planning and coordination, we ensured the smooth flow of traffic, providing clear guidance to drivers and minimizing delays for attendees.
• Security Searches at Entrances: We deployed security personnel at all entrance points, conducting thorough bag searches and utilising metal detectors to ensure that only authorised items were permitted into the stadium. Our staff maintained a professional and courteous approach while ensuring swift and efficient access for all spectators.
• Corporate Security: For high-profile events, including VIPs and corporate guests, we provided dedicated security teams to manage private areas, boxes, and restricted zones. Our personnel ensured that guests received the highest standards of security service while maintaining the privacy and exclusivity of these areas.
• Response Teams for the Stadium Bowl: Our response teams were strategically positioned throughout the stadium bowl to address any emergency situations, crowd disturbances, or incidents that might arise during the matches. These teams were trained to act swiftly and decisively, minimising disruption and ensuring the safety of all attendees.
• Event Staffing: We deployed up to 140 staff members, including Security Industry Authority (SIA) licensed security personnel and stewards, to cover all aspects of event operations. Our staff ensured efficient crowd control, guiding spectators, monitoring for potential security threats, and providing assistance where required.

Results:

• Efficient Crowd Management: The presence of our well-trained staff contributed to the smooth flow of spectators, from car parking to entrance points, thereby reducing waiting times and enhancing the overall experience for fans.
• High Standards of Security: With the deployment of SIA licensed security personnel, we ensured that all security protocols were meticulously adhered to, providing peace of mind for both the venue and its patrons.
• Seamless Event Execution: Our team played a key role in the successful execution of major rugby events, including the Cambridge vs. Oxford University match and Army-Navy rugby match, by ensuring that all security and staffing operations were coordinated without issue.‍
• Positive Client Feedback: The client expressed satisfaction with our professionalism and capacity to manage high-pressure events, leading to continued bookings for future matches and events at Rugby Stadium.

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Conclusion

Our comprehensive security and event staffing solution at Rugby Stadium ensured that all aspects of the venue's operations were conducted seamlessly during major rugby events. Through the deployment of a highly skilled team of SIA licensed security personnel and experienced stewards, we were able to manage crowd control, conduct thorough security checks at entrances, safeguard corporate areas, and maintain a high level of response readiness throughout the stadium. The successful execution of these events contributed to Rugby Stadium's standing as a premier venue for both international and domestic rugby, providing a secure and enjoyable experience for over 82,000 spectators.

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